IT Staff
From CSDocs
[edit] Full Time IT Staff
Scott Orr
Lead Network Engineer
Office: SL263
Office Hours: Mon - Fri: 9:00am - 5:00pm
Phone: (317) 274-9734
David Debon
Computer Support Specialist
Office: SL265
Office Hours: Mon - Fri: 7:30am - 4:00pm
Phone: (317) 278-9077
Debbie Dailey (Emergency Support Only)
Network Engineer - Math Department
Office: LD265
[edit] Part-Time Staff
Leah Cardaci
Network Intern
Office: SL253
Office Hours:
- Monday-Thursday: 10:00 am - 2:30 pm (Half-hour lunch)
- Friday: 10:00 am - 3:00 pm (Hour lunch)
Ryan Dailey
Network Intern
Office: SL253
Office Hours:
- Monday: 10:00am - 5:00pm
- Wednesday: 10:00am - 5:00pm
- Friday: 10:00am ~ 5:00pm (dependent on lunch)
Brian Schank
Webmaster
Office: SL253
Office Hours:
- Mon, Tue Fri: 8:00am - 5:00pm
- Wed, 8:00am-12:00pm & 2:30pm-6:00pm
- Thur, 3:00pm-5:00pm
- Sat : 8:00 - 12:00pm
[edit] Task Coverage Matrix
The Task Matrix defines who has primary and secondary responsibilities each support area within the CS Network. Those with Tertiary responsibility should only handle emergency situations if others with responibility for those areas are unavailable and cannot be contacted.
| Category | Primary Contact | Secondary Contact | Tertiary Contact |
|---|---|---|---|
| Operating Systems | |||
| Linux | S. Orr | L. Cardaci | D. Dailey |
| Microsoft | D. Debon | S. Orr | Network Interns |
| Solaris | S. Orr | D. Dailey | |
| IRIX (SGI) | S. Orr | ||
| Software/Services | |||
| Web Servers | S. Orr | D. Dailey | |
| Web Content | B. Schank | S. Orr | |
| Email/Spam | S. Orr | D. Dailey | |
| Backups | S. Orr | D. Dailey | |
| License Servers | S. Orr | D. Dailey | |
| Storage (Linux) | S. Orr | ||
| Storage (Windows) | D. Debon | S. Orr | |
| Security | S. Orr | ||
| Accounts | |||
| UNIX/Linux | S. Orr | D. Dailey | |
| Windows | D. Debon | S. Orr | Network Interns |
| Oracle | S. Orr | ||
| Instructional Support | |||
| SL116, SL247, SL251 | D. Debon, Network Interns | S. Orr | |
| Corsair (Linux) | S. Orr | D. Dailey | |
| Teddy (Windows) | D. Debon | S. Orr | |
| Streaming Video Servers | S. Orr | D. Debon | D. Dailey |
| Polycom/Projectors | D. Debon | S. Orr | Network Interns |
| Access Grid/MediaSite | S. Orr | A. Harris | |
| Research Support | |||
| PCs (Linux) | S. Orr | L. Cardaci | |
| PCs (Windows) | Network Interns | D. Debon, S. Orr | |
| Servers | S. Orr | D. Debon | |
| Condor Grid | S. Orr | ||
| Hardware/Printer | |||
| PC/Laptop | Network Interns | D. Debon, S. Orr | |
| Dell Server | D. Debon | S. Orr | |
| Sun | S. Orr | ||
| Printer | Network Interns | D. Debon | S. Orr |
| CD/DVD Duplicator | S. Orr | D. Debon | Network Interns |
| Spare parts | D. Debon | S. Orr | |
| Inventory | L. Cardaci | D. Debon, S. Orr | |
| Printer Toner | D. Debon | S. Orr | |
| Paper/Copier Toner | DeeDee Whittaker | ||
| Network | |||
| Cables | Network Interns | D. Debon, S. Orr | |
| Hubs/Switches | S. Orr | D. Debon | |
| DNS/DHCP | S. Orr | D. Dailey | |
| Training/Documentation | |||
| Orientation | S. Orr | ||
| Windows Desktop | D. Debon | ||
| Linux Desktop | S. Orr | L. Cardaci | |
| Policy | S. Fang, S. Orr | ||
| Lab Scheduling | J. Morrison | S. Orr | |
| Facility/FAQ | D. Debon, S. Orr, Network Interns | ||
